Frequently Asked Questions

Find answers to common questions about our design services and process.

What design services do you offer?

We specialize in brand identity design, marketing materials, digital assets, and custom design solutions. Our services include logo design, business cards, brochures, social media graphics, website design elements, and complete brand packages.

How long does a typical project take?

Project timelines vary depending on complexity and scope. A simple logo design might take 1-2 weeks, while a complete brand identity package could take 3-4 weeks. We'll provide a detailed timeline during our initial consultation.

What's your design process like?

Our process includes: 1) Initial consultation and brief, 2) Research and concept development, 3) Initial design presentations, 4) Feedback and revisions, 5) Final design delivery. We keep you involved throughout to ensure the final result exceeds your expectations.

How many revisions are included?

Most packages include 2-3 rounds of revisions. Additional revisions can be purchased if needed. We believe in getting it right, so we work closely with you to ensure you're completely satisfied with the final design.

What file formats will I receive?

You'll receive all necessary file formats for both print and digital use, including PNG, JPG, PDF, and vector files (AI/EPS). We provide a complete file package so you can use your designs anywhere.

Do you work with small businesses and startups?

Absolutely! We believe every business deserves great design, regardless of size. We offer scalable solutions and packages specifically designed for small businesses and startups with limited budgets.

What information do you need to get started?

We'll need details about your business, target audience, style preferences, and any specific requirements. A creative brief helps us understand your vision and ensures we're aligned from the start.

Can you work with my existing brand?

Yes! We can work within your existing brand guidelines to create new materials, or help evolve and refresh your current branding while maintaining brand consistency.

What are your payment terms?

We typically require 50% upfront to begin work, with the remaining balance due upon project completion. For larger projects, we can arrange a payment schedule that works for both parties.

Do you offer rush services?

Rush services are available for an additional fee, depending on our current workload and the project requirements. Contact us to discuss your timeline and we'll do our best to accommodate urgent requests.

Still have questions?

We're here to help! Get in touch and we'll be happy to answer any questions about our services.

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